Der er en historie, der meget fint beskriver de 2 vigtigste opgaver du har indenfor dit salg:
Historien kan dateres helt tilbage til 1300 tallet, og den hedder "For want of a nail".
For Want of a Nail
For want of a nail the shoe was lost.
For want of a shoe the horse was lost.
For want of a horse the rider was lost.
For want of a rider the message was lost.
For want of a message the battle was lost.
For want of a battle the kingdom was lost.
And all for the want of a horseshoe nail.
Pointen er, husk det "søm". Og kend værdien for din kunde af det søm.
For en kunde er der ikke noget bedre, end at føle sig set, hørt og forstået.